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Library Policies and Procedures

The following documents are library polices drafted by the Library Administration and approved by the Library Board.

For questions about any of these policies, please contact us.

For information about checkout limits and fees, see our Lending Terms page.

 

  •   Acceptable Use of Electronic Resources (AUP) PUB-4 
    The Library System offers a variety of electronic resources to enhance the educational and recreational needs of Library customers.

    Last updated: February 11, 2024

  •   Accessibility PUB-11
    The Scottsdale Public Library seeks to make its services, facilities and programs accessible to all customers, including those who have disabilities.

    Last updated: October 16, 2013

  •   Community Services Rates and Fees

    Last updated: November 8, 2021

  •   Confidentiality of Library Records MGT-2
    The Scottsdale Public Library System is required by law (A.R.S. 41.151.22) to not disclose any record or information that identifies a user of library services. A user is defined as anyone who enters the library or uses services. The Library Director, or designee (person with signature authority in Library Director’s absence), is the legal custodian of records, and therefore, is the person responsible for responding to any request for library records or information about a library user

    Last updated: March 27, 2024

  •   Copier / Printer Fees PUB-3 
    The Scottsdale Public Library System has established fees for copies and prints.

    Last updated: June 20, 2018

  •   Display and or Distribution of Non-Library Printed Materials PUB-8
    The Scottsdale Public Library System displays and makes available non-Library printed material in the Library in accordance with City of Scottsdale Administrative Regulation 126, Option A. Any materials on display in racks outside the Library are not handled by Library staff and are in accordance with City of Scottsdale Revised Code, section 16-355.

    Last updated: May 15, 2013

  •   Interlibrary Loan PUB-5 
    The Scottsdale Public Library System (SPLS) provides interlibrary loan service to improve and expand the resources available to customers. By establishing reciprocal borrowing agreements with other libraries of all types, the Library System supplements its own resources and expands its ability to achieve its mission.

    Last updated: September 16, 2020

  •   Library Cards CIR-1 
    Library cards are issued free to Scottsdale residents and residents of Maricopa County. Non-residents of Maricopa County are eligible for a Scottsdale Public Library card upon payment of an annual fee of $43.

    Last updated: June 25, 2020

  •  Library Cards for Visitors 
    Visitor library cards are issued free to anyone that does not have a residence within Maricopa County. Borrowing privileges come with restrictions. Non-residents of Maricopa County can also opt for a full Scottsdale Public Library card upon payment of an annual fee of $43.

    Last updated: November 20, 2019

  •   Computer Use Only Cards CIR-9 
    Computer Use Only cards are issued free to anyone using a Scottsdale Public Library Facility that cannot obtain full borrowing privileges. They can be used repeatedly for access to library computers and to check out specified items to aid in computer use. They are not able to check out any other library material or items.

    Last updated: June 17, 2020

  •   Library Fees CIR-4 
    In accordance with the City of Scottsdale Revised Code, § 20-20, all cardholders are responsible for materials borrowed on their card. The Library Director may impose and collect fees for the infringement of the established rules and regulations and may suspend or revoke the borrowing of any book or other material by a cardholder who has failed or refused to pay any fees or to return any book or other material by the due date set by the Library Director.

    Last updated: June 25, 2020

  •   Library Presented Public Programs PUB-1
    Public programs at the Scottsdale Public Library are to encourage residents to utilize the Library’s services and collections through mission-driven programs and events.

    Last updated: May 16, 2007

  •   Library Refund Policy
    Borrowed library items that are paid for and then returned in good condition are eligible for a refund within specified parameters. Interlibrary Loan items are exempt from the policy. Items purchased from the Library Shop are nonrefundable.

    Last updated: November 18, 2020

  •   Loan Guidelines CIR-7 
    Library users are assured of fair and equitable access to all library materials.

    Last updated: September 21, 2020

  •   Materials Donations MGT-4
    The Library accepts donations including, but not limited to, books, magazines, CDs, and DVDs to sell at Library Shops at all library locations or via third-party vendors generating revenue to supplement library programs and services.

    Last updated: June 18, 2024

  •   Materials Selection Policy COL-1
    The Scottsdale Public Library staff selects and acquires materials that meet the interests of our community. The library provides access to materials to support lifelong learning.

    Last updated: December 21, 2005

  •   Meeting Room Use MGT-3
    Scottsdale residents have welcoming, vibrant, and dynamic places to meet and share with others at the Scottsdale Public Library. The following regulations shall apply to all library meeting rooms and are in addition to those set forth in the Scottsdale Revised Code Section #20-23.

    Last updated: June 25, 2020

  •   Rules of Conduct CUS-1
    It is the policy of the Scottsdale Public Library System to maintain a safe environment in all library facilities. Our goal is to provide a positive experience where all library users are ensured open access to library services and programs.

    Last updated: March 19, 2024

  •   Scottsdale Heritage Connection Collection Development Guide COL-3
    The Scottsdale Heritage Connection, formerly known as the Southwest Collection and/or Scottsdale Collection is a physical and digital place containing materials related to Scottsdale area history, culture and traditions. The physical space is located at the Scottsdale Civic Center Library and the digital presence is accessed through the Library’s webpage and catalog.

    Last updated: October 21, 2015

  •   Unattended Belongings CUS-3
    To maintain a safe environment in all library facilities, Library staff will monitor unattended belongings/packages left in the Library or on Library premises.

    Last updated: March 17, 2010

  •   Unattended Children CUS-5
    The Scottsdale Public Library System welcomes children to use its facilities and services. The responsibility for the care, safety and behavior of children using the Library rests with the parent/guardian or responsible caregiver. The Library respects the privacy of all library customers and will intervene only when it considers a child to be vulnerable or at risk.

    Last updated: September 16, 2024

  •   Uso Aceptable de Resursos Electrónicos (Español) PUB-4 (S) 
    El Sistema de la Biblioteca ofrece una variedad de recursos electrónicos para realizar las necesidades educacionales y recreativas de los clientes de la biblioteca.

    Last updated: November 19, 2019

Notice of library fees change, effective July 1, 2020
  • Overdue fines are eliminated.
  • Unclaimed hold fees ($1.00 for each item not picked up) are eliminated.
  • Collection agency fees are eliminated.
  • An unreturned item is considered lost 10 days after the due date. The cost of the item is charged to the account. Returning the item in good condition will remove the charge.
Notice of library fees change, effective July 1, 2015
  • The fee charged for permanent non-residents of Maricopa County has increased from $30 to $43.
Notice of library fees change, effective June 18, 2014
  • Patrons are delinquent when their accounts reach $10.00.
  • All library debts are discharged when listed in a patron's bankruptcy.
  • Patrons may be given a refund within 30 days of payment for lost items. Return of the library item in reusable condition and proof of payment showing method of payment are required for a refund. Processing fees are non-refundable.
  • Patrons will be notified by mail, email or text when the requested item is available. There is a limit of 12 holds per account.
Notice of library fees change, effective August 1, 2013
  • Increase the Collection Agency Fee from $10 to $15.
  • Charge patrons $1 for each hold that is not picked up by the due date.
Notice of library fees change, effective July 1, 2010
  • Permanent non-residents of Maricopa County are now eligible for a Scottsdale Public Library card upon payment of an annual fee of $30.
  • Library cards for permanent non-residents of Maricopa County will expire annually.
  • Patrons are delinquent when their accounts reach $15.00.
  • Patrons no longer have the option to replace lost or damaged materials but will be charged the cost of the item.
  • Maximum overdue fine for adult materials moves to $10.00 per item (children’s and teen materials remain at $5.00 per item).
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